Buy it, Ride it, and Love it. You'll be 100% satisfied, or we'll take it back. It's that simple.
We want our customers to be satisfied. The 30-day "try-out" period allows you to truly evaluate the product in real world conditions to determine if the product is really right for you. If it does not meet your expectations, just bring it back and we will find the right product for you. Items purchased may be exchanged for a different product and any price difference will be applied to a gift card or customer’s account.
Bicycles and wheels: Simply not comfortable on your new bike? Let’s schedule you for a “re-fit” and we can discuss the best course to getting you comfortable and riding pain free. Maybe it’s a different bike that is better for you. We will gladly exchange for a different bike. Any price difference will be applied to your account. Damaged items are subject to reduced return value or declined offer. Our 30 Day Guarantee is not intended to be a rental program. We do have rental bikes and wheels.
Bontrager Products: Bontrager makes some of the best aftermarket products including helmets, shoes, seats, tires, and clothing. Purchase any of these and know we will gladly exchange or refund your purchase if not satisfied within 30 days of the date of purchase. The only exception is original Bontrager equipment that is included as part of a bike specification.
Other Lee’s Bike Shop Products: Purchase any of these and know we will gladly exchange your purchase if not satisfied within 30 days of purchase. Just bring it in and we can find the right product for you.
Our promise works really well if you are buying a gift or just not sure the product is right for you. Give it a try. Buy with confidence because we will make sure you find the right product. Even if it takes a few trys.
*We reserve the right to decline excessively used or abused returns.
Our goal is to have quality, long lasting products at competitive prices. We want to be your go-to bike shop. So, if you find the same item for less*, we will happily match the price. If you already bought the item from us, we’ll credit your account with the difference for up to 30 days from the date of purchase.
*Item must be the exact same item including size, color and year. Item must be in stock at an authorized US dealer of that product. We must be able to verify price difference with the original copy of an ad, dealer printed quote, or link to dealer’s website. We reserve the right to not match items that are below our cost. If the competing price is below manufacturer’s suggested retail pricing (MSRP), the difference will be credited to the customer’s account for use on other purchases.
Other offers, such as no interest financing and discount coupons, cannot be combined with our price match guarantee. Please note most major manufacturers do not allow the sale of items on Ebay, Amazon or other similar sites. Items found on these sites are generally not being offered by “authorized dealers” and are not covered by our price match. Buyer beware! Manufacturers won’t warranty products sold through these channels as they are not being sold by a source authorized by the manufacturer. Not sure, just ask us.